Terms of Service

Acceptance of Terms

By accessing or using SharpCuts AI, you agree to these Terms of Service. If you are using the platform on behalf of a business, you represent that you are authorized to bind that business to these terms.

Description of Service

SharpCuts AI provides software for barbershops, including online booking, an AI receptionist, automated reminders and follow-ups, a client CRM, payments features, and reporting. Features may change over time as we improve the product.

Accounts & Eligibility

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must provide accurate information and promptly update it as needed.

Acceptable Use

• Do not use the platform for unlawful, harmful, or deceptive purposes.
• Do not send messages that violate anti-spam or telemarketing laws.
• Do not attempt to disrupt, reverse engineer, or gain unauthorized access to the platform.
• Obtain any consents required to contact your clients by call, text, or email.

AI Features

Some features rely on artificial intelligence and may occasionally produce inaccurate or unexpected results. You remain responsible for reviewing AI-assisted actions that affect your business. See our AI Disclosure for details. SharpCuts AI is not liable for outcomes that result solely from automated suggestions you choose to apply.

Text Messaging (SMS) Program

These terms apply to text messages sent through the SharpCuts AI platform. By providing your mobile number and opting in, you agree to receive text messages from SharpCuts AI and/or the barbershop you booked with. Program messages include appointment confirmations, reminders, reschedule and cancellation notices, replies from the AI booking assistant, and — only where you separately opt in — occasional promotions.

Message frequency varies based on your booking activity and the messages you opt in to. Message and data rates may apply. Your mobile carrier is not liable for delayed or undelivered messages.

You can cancel at any time by replying STOP to any message; you will receive a confirmation and no further messages. For help, reply HELP or email contact@sharpcutsai.com. Consent to receive marketing text messages is not a condition of booking or of any purchase. For how we handle your mobile information, see our Privacy Policy — mobile numbers and SMS consent are never shared with third parties for their marketing purposes.

Bookings, Deposits & No-Shows

You control your shop's policies, including deposits and cancellation rules. Where enabled, SharpCuts AI helps collect deposits and reduce no-shows, but you are responsible for honoring bookings and applying your own policies fairly.

Subscriptions & Billing

Paid plans are billed on a recurring basis. Free trials, if offered, convert to paid plans unless cancelled before the trial ends. You may cancel at any time; fees already paid are non-refundable except where required by law. We may change pricing with advance notice.

Intellectual Property

SharpCuts AI and its software, branding, and content are owned by SharpCuts AI LLC and protected by law. You retain ownership of your business and client data; you grant us the rights needed to operate the service for you.

Third-Party Services

The platform integrates with third-party providers (for example, payments, email, and calendar services). Your use of those services may be subject to their own terms and policies.

Termination

You may stop using the platform at any time. We may suspend or terminate access for violations of these terms or to protect the platform and its users. Upon termination, certain provisions survive, including ownership, disclaimers, and limitations of liability.

Disclaimers

The platform is provided “as is” and “as available” without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, SharpCuts AI will not be liable for indirect, incidental, special, or consequential damages, or for lost profits or revenues, arising from your use of the platform.

Governing Law

These terms are governed by the laws of the State of Arkansas, United States, without regard to conflict-of-law principles.

Changes to These Terms

We may update these terms from time to time. Continued use of the platform after changes take effect constitutes acceptance of the revised terms.

Contact Us

Questions about these terms? Email contact@sharpcutsai.com.